{"id":27427,"date":"2021-01-01T08:23:10","date_gmt":"2021-01-01T06:23:10","guid":{"rendered":"https:\/\/combatprint.hu\/general-terms-and-conditions\/"},"modified":"2026-05-21T23:09:22","modified_gmt":"2026-05-21T21:09:22","slug":"general-terms-and-conditions","status":"publish","type":"page","link":"https:\/\/combatprint.hu\/en\/general-terms-and-conditions\/","title":{"rendered":"General Terms and Conditions"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"27427\" class=\"elementor elementor-27427 elementor-12954\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7a7ce4dd elementor-section-boxed elementor-section-height-default elementor-section-height-default sc_fly_static\" data-id=\"7a7ce4dd\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7805e254 sc_content_align_inherit sc_layouts_column_icons_position_left sc_fly_static\" data-id=\"7805e254\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-dcbbac0 sc_fly_static elementor-widget elementor-widget-spacer\" data-id=\"dcbbac0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1d0986fb elementor-section-boxed elementor-section-height-default elementor-section-height-default sc_fly_static\" data-id=\"1d0986fb\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4d75beea sc_content_align_inherit sc_layouts_column_icons_position_left sc_fly_static\" data-id=\"4d75beea\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1f327673 sc_fly_static elementor-widget elementor-widget-text-editor\" data-id=\"1f327673\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h5>General Terms and Conditions<\/h5><p>The contract established based on this document is not filed (it is not accessible afterwards; the confirmation of the order data serves as proof of the conclusion of the contract), it is established by a legal declaration made by implied conduct, it does not qualify as a written contract, it is written in Hungarian, and it does not refer to a code of conduct. For any questions regarding the operation of the webshop, the ordering process, or shipping, we are available at the contact details provided. <\/p><p>The scope of these GTC extends to the legal relationships established on the Service Provider&#8217;s website (https:\/\/combatprint.hu\/) and its subdomains. These GTC are continuously available (and can be downloaded or printed at any time) from the following website: https:\/\/combatprint.hu\/en\/aszf\/. <\/p><p><strong>Definitions:<\/strong><\/p><p>User: Any natural person, legal entity, or organization that uses the Service Provider&#8217;s services and enters into a contract with the Service Provider.<\/p><p>Consumer: A User who is a natural person acting outside the scope of their profession, independent occupation, or business activity.<\/p><p>Business: A person acting within the scope of their profession, independent occupation, or business activity.<\/p><p>Service Provider: The natural person, legal entity, or organization without legal personality providing information society services, who provides services to the User and enters into a contract with the User.<\/p><h5 id=\"id-1\">1. DATA OF THE SERVICE PROVIDER<\/h5><p>Name of the Service Provider: Miskolczi Alex J\u00f3zsef (Sole Proprietor)<br\/>Registered Office (and place of complaint handling): 6440 J\u00e1noshalma, Homok utca 8, Hungary<br\/>Contact\/Email of the Service Provider, regularly used for communication: info@combatprint.hu<br\/>Registration Number: 54347207<br\/>Tax ID: 55638344-1-23<br\/>Name of Registering Authority \/ Licensing Authority and license number (if any): National Tax and Customs Administration (NAV)<br\/>Phone Number: +36302745747<br\/>Language of Contract: Hungarian<br\/>Hosting Provider Name and Address:<\/p><p>Hostinger International Ltd<br\/>Sz\u00e9khelye: 61 Lordou Vironos str., 6023 Larnaca, Cyprus<br\/>Postac\u00edme: 61 Lordou Vironos str., 6023 Larnaca, Cyprus<\/p><h5 id=\"id-2\">2. BASIC PROVISIONS<\/h5><p>2.1. Matters not regulated in these GTC and the interpretation of these GTC shall be governed by Hungarian law, with particular regard to the Civil Code (Act V of 2013) and Act CVIII of 2001 on Electronic Commerce Services&#8230; as well as Government Decree 45\/2014 (II. 26.) on the detailed rules of contracts between consumers and businesses.        <\/p><p>2.2. These GTC are effective from November 26, 2024, and remain in effect until withdrawn. The Service Provider will publish any amendments&#8230; and notify registered Users by email.    <\/p><p>2.3. The Service Provider reserves all rights regarding the website, any parts thereof, its content, and its distribution. Downloading, electronic storage&#8230; is prohibited without written consent.  <\/p><p>2.4. The Service Provider is not responsible for the purchase or sale of products published on other websites not operated by or linked to the Service Provider. <\/p><h5 id=\"id-3\">3. REGISTRATION \/ PURCHASE<\/h5><p>3.1. In the event of false data or data belonging to another person provided during the use of the service\/ordering\/subscription, the resulting electronic contract may be challenged in court by the authorized party. Following a successful challenge, the contract becomes invalid from the time of its conclusion, or if it conceals another contract, the rights and obligations of the parties shall be judged based on the concealed contract. <\/p><p>3.2. The Service Provider is not liable for any shipping delays or other problems\/errors resulting from incorrect and\/or inaccurate data provided by the User. However, the Service Provider informs Users that after consultation and clear identification with the User, incorrectly entered data in the order may be corrected to ensure that billing and delivery proceed without obstacles.  <\/p><p>3.3. The Service Provider is not liable for damages arising from the User forgetting their password or if it becomes accessible to unauthorized persons for any reason not attributable to the Service Provider (if registration is available on the site).<\/p><h5 id=\"id-4\">4. SCOPE OF PURCHASABLE PRODUCTS, SERVICES AND PRICES<\/h5><p>4.1. The displayed products can be ordered online from the webshop (in certain cases by telephone). Prices for products are in HUF and are gross prices (including VAT as required by law, or if the Service Provider invoices VAT-free, the prices are the final amounts payable), but do not include fees related to shipping and payment. No separate packaging cost is charged unless the User requests decorative or other special packaging.  <\/p><p>4.2. n the webshop, the Service Provider details the product name, description, and displays a photo of the products (if possible). <\/p><p>4.3. If a special offer price is introduced, the Service Provider will fully inform Users about the promotion and its exact duration. When determining promotional prices, the Service Provider acts legally, complying with the rules of Joint Decree 4\/2009. (I. 30.) NFGM-SZMM on the detailed rules for indicating the selling price and unit price of products and the fees for services.   <\/p><p>4.4. If, despite all due diligence of the Service Provider, a price is displayed on the Webshop interface for which the Service Provider does not have the intention to conclude a contract, the Service Provider is not obliged to confirm the order at that price. Instead, they have the option to refuse the offer and may propose a confirmation at a price deemed appropriate by them, in light of which the User has the right to reject the modified offer.<\/p><p>According to Act V of 2013 on the Civil Code (Ptk.), a contract is established by the mutual and congruent expression of the parties&#8217; intent. If the parties cannot agree on the contractual terms\u2014meaning there is no declaration expressing a mutual and congruent intent of the parties\u2014then a validly concluded contract, from which rights and obligations would arise, does not exist.  <\/p><h5 id=\"id-5\">5. ORDERING PROCESS<\/h5><p>5.1. Following registration, the User logs into the webshop, or they can start shopping without registration.<\/p><p>5.2. The User sets the quantity of the product or products they wish to purchase.<\/p><p>5.3. The User places the selected products into the cart. The User can view the contents of the cart at any time by clicking the &#8220;cart&#8221; icon. <\/p><p>5.4. If the user does not wish to purchase additional products, they verify the quantity of the items they intend to buy. Clicking the &#8216;Delete &#8211; X&#8217; icon clears the contents of the cart. To finalize the quantity, the user clicks the &#8216;+\/-&#8216; icon.  <\/p><p>5.5. The user specifies the shipping address, then the shipping\/payment method, the types of which are as follows:<\/p><p>5.5.1. Payment methods:<\/p><p>Cash on Delivery (COD): If the ordered product is delivered by courier service or to a parcel pickup point, it is possible for the User to pay the total amount of the order to the courier or at the pickup point in cash or by card upon receipt of the ordered product(s).<\/p><p><em>Online via Credit Card \/ Google Pay:<\/em><\/p><p><em>The User has the option to pay the total value of the order online using a credit card or GPay wallet through the secure WooPayments (Stripe) system utilized by the Service Provider. Credit card details do not reach the merchant. <\/em><\/p><p>If everything is correct, please approve the transaction. A notification regarding the successful transaction will be sent via email within moments; simultaneously, the Service Provider will also receive notification of the successful payment and will begin processing the order. <\/p><p>5.5.2. Shipping fees:<\/p><p>Shipping fees are charged in gross amounts based on the current rates of Kvikk.hu. <b data-path-to-node=\"18,0\" data-index-in-node=\"138\">The respective exact shipping and handling fees will be calculated and clearly displayed item by item for the User on the Checkout page during the ordering process, upon selecting the preferred shipping method.<\/b><\/p><p>5.6. The total amount payable includes all costs based on the order summary and the confirmation email. Pursuant to the Ptk. (Civil Code)  6:127. Section, the User is obliged to verify without delay whether the quality and quantity of the ordered product(s) are appropriate. Delivery of the product(s) takes place on business days between 8 AM and 5 PM.  <\/p><p>5.7. After entering the data, the User can submit their order by clicking the &#8220;Place Order&#8221; button; however, prior to doing so, they can review the entered details once more, add a comment to their order, or indicate any other order-related requests via email.<\/p><p>5.8. By placing the order, the User acknowledges that pursuant to Section 15 and other conditions (e.g., Section 20) of Government Decree 45\/2014 (II. 26.), the order entails a payment obligation.   <\/p><p>5.9. Correction of data entry errors: Before finalizing the ordering process, the User can always return to the previous phase to correct any entered data.<br\/>In detail: During the ordering process, it is possible to view and modify the contents of the shopping cart. If the cart does not contain the desired quantity, the User can enter the required number of items into the input field located in the quantity column. If the User wishes to remove products from the cart, they can click the &#8220;X&#8221; (&#8220;Delete&#8221;) button. Throughout the ordering process, the User has a continuous opportunity to correct or delete the entered data. Even after submitting the order, the User may request the correction of any errors via phone or email.    <\/p><p>5.10. The User will receive a confirmation via email after submitting the order. If this confirmation does not arrive to the User within an expected reasonable deadline depending on the nature of the service, but no later than 48 hours from the submission of the User&#8217;s order, the User shall be released from the binding offer or contractual obligation. The order and its confirmation are deemed to have been received by the Service Provider or the User when it becomes accessible to them. The Service Provider excludes its liability for confirmation if the confirmation fails to arrive on time because the User provided an incorrect email address during registration, or because the storage space associated with their account is full and unable to receive messages.   <\/p><p>5.11. The User acknowledges that the confirmation detailed in the previous point is merely an automatic confirmation and does not constitute a contract. The contract is concluded when the Service Provider, following the automatic confirmation named in the previous point, notifies the User in another email about the details of the order and its expected fulfillment.  <\/p><h5 id=\"id-6\">6. PROCESSING AND FULFILLMENT OF ORDERS<\/h5><p>6.1. Orders are processed during working hours. It is possible to place an order outside the times indicated for order processing; if the order is placed after working hours, it will be processed on the following business day. In all cases, the Service Provider will confirm electronically when they can fulfill your order.   <\/p><p>6.2. The general fulfillment deadline, calculated from the conclusion of the contract, is<\/p><ul><li>1-5 business days for products in stock,<\/li><li>and 3-10 business days for pre-orders<\/li><\/ul><p>. <\/p><p>6.3. Under the sales contract, the Service Provider is obliged to transfer the ownership of the item, and the User is obliged to pay the purchase price and take delivery of the item. <\/p><p>6.4. If the seller is a business and the buyer is a consumer, and the seller undertakes to deliver the item to the buyer, the risk of loss or damage passes to the consumer when the consumer or a third party designated by them takes possession of the item. The risk of loss or damage passes to the buyer upon delivery to the carrier if the carrier was commissioned by the buyer, provided that the carrier was not recommended by the seller. <\/p><p>6.5. In the event of a delay by the Service Provider, the User is entitled to set a grace period. If the seller fails to perform within the grace period, the buyer is entitled to withdraw from the contract. <\/p><p>6.6. The User is entitled to withdraw from the contract without setting a grace period if:<br\/>a) the Service Provider has refused to perform the contract; or<br\/>b) according to the agreement of the parties or the recognizable purpose of the service, the contract should have been performed at the specified time of performance\u2014and not at any other time.<\/p><p>If the Service Provider is in delay, the User may demand performance, or if their interest in the performance of the contract has ceased as a result of the delay, they may withdraw from the contract.<\/p><p>The User does not need to prove the cessation of interest in performance for withdrawal if:<br\/>a) according to the agreement of the parties or the recognizable purpose of the service, the contract should have been performed at the specified time of performance\u2014and not at any other time; or<br\/>b) the entitled party set an appropriate grace period for subsequent performance, and the grace period expired without result.<\/p><p>6.7. If the Service Provider fails to fulfill its obligation undertaken in the contract because the product specified in the contract is not available, it is obliged to inform the User immediately and to refund the amount paid by the User without delay; furthermore, the Service Provider is obliged to ensure that the User can assert other rights provided by law for cases of defective performance.<\/p><p>6.8. The Service Provider draws the attention of Users to the fact that if the User fails to take delivery of the ordered product(s) performed in accordance with the contract (regardless of the payment method), they commit a breach of contract, precisely pursuant to the Ptk. (Civil Code) 6:156. Section (1), shall be deemed to be in default.<\/p><p>This means that, under the rules of management of affairs without mandate, if the User does not indicate their intention to withdraw (and does not make a declaration as to whether they wish to take delivery of the ordered product(s)), the Service Provider will enforce the usual costs associated with the storage of the product(s) and the shipping costs (round trip) against the User.<\/p><p>The Service Provider draws the Users&#8217; attention to the fact that in order to enforce our resulting legal claims, it will utilize the assistance of a debt collection agency and\/or an attorney, therefore the payment of other (legal) costs arising from the breach of contract (including the fees of the payment order procedure) shall also be borne by the User.<\/p><h5 id=\"id-7\">7. RIGHT OF WITHDRAWAL<\/h5><p>7.1. Pursuant to Directive 2011\/83\/EU of the European Parliament and of the Council, as well as the regulations of Government Decree 45\/2014 (II. 26.) on the detailed rules of contracts between consumers and businesses, the Consumer is entitled to a right of withdrawal without giving any reason.   <\/p><p> The consumer may exercise their right of withdrawal or termination<\/p><p>a) in the case of a contract for the sale of a product,<\/p><p>aa) from the date of receipt of the product,<\/p><p>ab) in the case of the sale of multiple products, if the delivery of each product takes place at different times, from the date of receipt of the last delivered product,<\/p><p>ac) in the case of a product consisting of multiple lots or pieces, from the date of receipt of the last delivered lot or piece,<\/p><p>ad) if the product is to be delivered regularly within a specified period, from the date of the first delivery,<\/p><p>within fourteen days from the date of receipt by the consumer or a third party designated by them, other than the carrier.<\/p><p> If the Service Provider fails to comply with this information requirement, the 14-day withdrawal period shall be extended by twelve months. If the Service Provider provides the information within 12 months after the expiry of the 14 days calculated from the date of receipt of the product or the conclusion of the contract for the provision of services, the deadline open for withdrawal shall be 14 days from the communication of this information. <\/p><p>7.2. The Consumer may exercise their right of withdrawal by means of an unambiguous declaration to that effect, or by using the model withdrawal form specified in Annex 2 of Government Decree 45\/2014 (II. 26.).    <\/p><p>7.3. The period open for exercising the right of withdrawal shall expire 14 days after the day on which the Consumer or a third party designated by them, other than the carrier, takes possession of the product.<\/p><p>7.4. The Consumer may also exercise their right of withdrawal during the period between the date of conclusion of the contract and the date of receipt of the product.<\/p><p>7.5. The direct cost of returning the product shall be borne by the Consumer, as the business has not undertaken to bear this cost.<\/p><p>7.6. In the event of exercising the right of withdrawal, no costs other than the direct cost of returning the product shall be imposed upon the Consumer.<\/p><p>7.7. The Consumer shall not have the right of withdrawal in the case of non-prefabricated goods manufactured based on the Consumer&#8217;s instructions or express request (including 3D printed parts and accessories sold in the Webshop that are individually configured by the User\u2014requested with custom color, size, pattern, or mounting options). <b data-path-to-node=\"12,0\" data-index-in-node=\"359\">The manufacturing of these products begins on an individual basis following successful payment or order confirmation; therefore, withdrawal from the contract is not possible once production has commenced.<\/b><\/p><p>7.8. The Consumer may also not exercise their right of withdrawal (complete list of exceptions based on the Decree):<\/p><p>a) in the case of a service contract, after the service has been fully performed, but if the contract creates a payment obligation for the consumer, only if performance has begun with the consumer\u2019s prior express consent and with the consumer&#8217;s acknowledgement that they will lose their right of withdrawal once the contract has been fully performed by the business;<\/p><p>b) olyan \u00e1ru vagy szolg\u00e1ltat\u00e1s tekintet\u00e9ben, amelynek \u00e1ra, illetve d\u00edja a p\u00e9nzpiac v\u00e1llalkoz\u00e1s \u00e1ltal nem befoly\u00e1solhat\u00f3, a 20. \u00a7 (2) bekezd\u00e9s\u00e9ben meghat\u00e1rozott hat\u00e1rid\u0151 alatt is lehets\u00e9ges ingadoz\u00e1s\u00e1t\u00f3l f\u00fcgg; <\/p><p>c) in the case of non-prefabricated products made on the basis of instructions or express request of the consumer, or products clearly tailored to the personal needs of the consumer;<\/p><p>d) in respect of products which are liable to deteriorate or expire rapidly;<\/p><p>e) in respect of sealed products which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery;<\/p><p>f) in respect of products which are, after delivery, according to their nature, inseparably mixed with other items;<\/p><p>g) in respect of alcoholic beverages, the actual value of which depends on fluctuations in the market which cannot be controlled by the business, and the price of which has been agreed upon at the time of the conclusion of the sales contract, the delivery of which can only take place after thirty days from the conclusion of the contract;<\/p><p>h) in the case of a contract where the business specifically visits the consumer at the express request of the consumer for the purpose of carrying out urgent repairs or maintenance;<\/p><p>i) in respect of the sale of sealed audio or sealed video recordings or sealed computer software which were unsealed after delivery;<\/p><p>j) in respect of newspapers, periodicals and magazines, with the exception of subscription contracts;<\/p><p>k) in the case of contracts concluded at a public auction;<\/p><p>l) in the case of a contract for the provision of accommodation other than for residential purpose, transport of goods, car rental services, catering or services related to leisure activities if the contract provides for a specific date or period of performance;<\/p><p>m) in respect of digital content provided on a non-tangible medium, if the business began performance with the consumer&#8217;s prior express consent, and the consumer simultaneously declared their acknowledgement that they lose their right of withdrawal\/termination after the commencement of performance, and the business has sent a confirmation to the consumer in accordance with Section 12 (2) or Section 18.  <\/p><p>7.9. The Service Provider shall immediately, but no later than within fourteen days from the date on which it was informed of the withdrawal, refund the total amount paid as consideration by the consumer, including costs incurred in connection with the performance. However, the Service Provider shall have a right of retention. <\/p><p>7.10. For the refund, we shall use the same means of payment as the consumer used for the initial transaction, unless the Consumer expressly agrees to the use of a different means of payment; the Consumer shall not incur any additional fees as a result of using such means of refund.<\/p><p>7.11. The Consumer shall send back the goods or hand them over to the Service Provider without undue delay and in any event not later than 14 days from the day on which they communicated their decision to withdraw from the contract to the Service Provider. If the business also sells goods in a physical store, and the consumer exercises their right of withdrawal in person at the store of the business, they are entitled to return the goods to the business at the same time. <\/p><p>7.12. In the case of withdrawal in writing by the Consumer, it is sufficient to send the declaration of withdrawal within 14 days.<\/p><p>7.13. The consumer shall be deemed to have met the deadline if they send back or hand over the product(s) before the period of 14 days has expired. The return is deemed completed within the deadline if the consumer sends the product before the deadline expires. <\/p><p>7.14. The consumer shall only bear the direct cost of returning the product.<\/p><p>7.15. The Service Provider shall not be required to reimburse the supplementary costs if the Consumer has expressly chosen a type of delivery other than the least expensive type of standard delivery offered by the Service Provider.<\/p><p>7.16. The Service Provider may withhold the reimbursement until it has received the goods back, or until the Consumer has supplied evidence of having sent back the goods, whichever is the earliest.<\/p><p>7.17. If the Consumer wishes to exercise their right of withdrawal, they may indicate this at any of the contact details of the Service Provider in writing (including by using the attached form), by telephone, or even in person. In the case of a written notification by post, the date of posting shall be taken into account, and in the case of a notification by telephone, the date of the telephone notification shall be taken into account. The Consumer may return the ordered product to the Service Provider by post or via a courier service.   <\/p><p>7.18. The consumer shall only be liable for any diminished value of the product resulting from the handling of the product other than what is necessary to establish the nature, characteristics and functioning of the product. <\/p><p>7.19. Government Decree No. 45\/2014 (II. 26.) on the detailed rules of contracts between consumers and businesses is available <a href=\"https:\/\/net.jogtar.hu\/jr\/gen\/hjegy_doc.cgi?docid=a1400045.kor\" target=\"_blank\" rel=\"noopener\">here<\/a>.   <\/p><p>7.20. Directive 2011\/83\/EU of the European Parliament and of the Council is available <a href=\"https:\/\/eur-lex.europa.eu\/legal-content\/HU\/TXT\/HTML\/?uri=CELEX:32011L0083&#038;from=HU\" target=\"_blank\" rel=\"noopener\">here<\/a>.<\/p><p>7.21. The Consumer may also contact the Service Provider with other complaints using the contact details found in these Terms and Conditions.<\/p><p>7.22. Az el\u00e1ll\u00e1si jog csak a Polg\u00e1ri T\u00f6rv\u00e9nyk\u00f6nyv szerinti fogyaszt\u00f3nak min\u0151s\u00fcl\u0151 Felhaszn\u00e1l\u00f3kat illeti meg.<\/p><p>7.23. The right of withdrawal does not apply to a business, i.e., a person acting within the scope of their trade, independent profession, or business activity.<\/p><p>7.24. Procedure for exercising the right of withdrawal:<\/p><p>7.24.1. If the Consumer wishes to exercise their right of withdrawal, they are obliged to indicate their intention to withdraw via the contact details of the Service Provider.<\/p><p>7.24.2. Fogyaszt\u00f3 hat\u00e1rid\u0151ben gyakorolja el\u00e1ll\u00e1si jog\u00e1t, amennyiben a term\u00e9k k\u00e9zhezv\u00e9tel\u00e9t\u0151l sz\u00e1m\u00edtott 14. nap lej\u00e1rta el\u0151tt elk\u00fcldi el\u00e1ll\u00e1si nyilatkozat\u00e1t. \u00cdr\u00e1sban t\u00f6rt\u00e9n\u0151 el\u00e1ll\u00e1s eset\u00e9n el\u00e9g csak az el\u00e1ll\u00e1si nyilatkozatot elk\u00fcldeni 14 napon bel\u00fcl. Postai \u00faton t\u00f6rt\u00e9n\u0151 jelz\u00e9s alkalm\u00e1val a post\u00e1ra ad\u00e1s d\u00e1tum\u00e1t, emailen kereszt\u00fcl t\u00f6rt\u00e9n\u0151 \u00e9rtes\u00edt\u00e9s eset\u00e9n az email k\u00fcld\u00e9s\u00e9nek idej\u00e9t veszi figyelembe.   <\/p><p>7.24.3. In the event of withdrawal, the Consumer is obliged to return the ordered product to the address of the Service Provider without delay, but no later than within 14 days from the communication of their declaration of withdrawal. The deadline is deemed to have been met if the consumer sends the product before the 14-day period expires (therefore, it does not need to arrive within 14 days). The customer shall bear the direct costs incurred in connection with the return of the goods due to the exercise of the right of withdrawal. If the business also sells goods in a physical store, and the consumer exercises their right of withdrawal in person at the store of the business, they are entitled to return the goods to the business at the same time.   <\/p><p>7.24.4. The Service Provider, however, shall not be required to reimburse supplementary costs if the Consumer has expressly chosen a type of delivery other than the least expensive type of standard delivery offered by the Service Provider. The Consumer may also exercise their right of withdrawal during the period between the date of conclusion of the contract and the date of receipt of the product. <\/p><p>7.24.5. In the case of the sale of multiple products, if the delivery of each product takes place at different times, the buyer may exercise the right of withdrawal within 14 days from the receipt of the last delivered product, or in the case of a product consisting of multiple lots or pieces, from the receipt of the last delivered lot or piece.<\/p><h5 id=\"id-8\">8. WARRANTY AND GUARANTEE<\/h5><p>Defective performance (Lack of conformity)<\/p><p>The obligor performs defectively if, at the time of performance, the service does not comply with the quality requirements laid down in the contract or by law. The obligor does not perform defectively if the entitled party was aware of the defect at the time of the conclusion of the contract, or should have been aware of the defect at the time of the conclusion of the contract. <\/p><p>Fogyaszt\u00f3 \u00e9s v\u00e1llalkoz\u00e1s k\u00f6z\u00f6tti szerz\u0151d\u00e9sben semmis az a kik\u00f6t\u00e9s, amely e fejezetnek a kell\u00e9kszavatoss\u00e1gra \u00e9s a j\u00f3t\u00e1ll\u00e1sra vonatkoz\u00f3 rendelkez\u00e9seit\u0151l a Fogyaszt\u00f3 h\u00e1tr\u00e1ny\u00e1ra t\u00e9r el.<\/p><p>User qualifying as a business: a person acting within the scope of their trade, independent profession, or business activity. <\/p><p>Implied warranty <\/p><p>8.1. In which cases can the User exercise their right to an implied warranty claim? <\/p><p>In the event of defective performance by the Service Provider, the User may enforce an implied warranty claim against the Service Provider in accordance with the rules of the Civil Code. <\/p><p>8.2. What rights is the User entitled to based on their implied warranty claim? <\/p><p>The User may\u2014at their choice\u2014avail themselves of the following implied warranty claims: they may request repair or replacement, unless the fulfillment of the claim chosen by the User is impossible or would entail disproportionate additional costs for the business compared to the fulfillment of another claim. If they did not request, or could not request, repair or replacement, they may demand a proportionate reduction of the consideration or\u2014as a last resort\u2014may withdraw from the contract. The User may switch from their chosen implied warranty right to another, but the cost of the switch shall be borne by the User, unless it was justified or the business gave reason for it.   <\/p><p>The consumer is also entitled\u2014in proportion to the gravity of the breach of contract\u2014to demand a proportionate reduction of the consideration, or to terminate the sales contract, if<\/p><p>a) the business has not completed the repair or replacement, or has completed it but has failed, in whole or in part, to carry out the removal and re-installation, or has refused to bring the goods into conformity with the contract;<\/p><p>b) a repeated lack of conformity has occurred, despite the business having attempted to bring the goods into conformity with the contract;<\/p><p>c) the lack of conformity is of such severity as to justify an immediate price reduction or the immediate termination of the sales contract; or<\/p><p>d) the business has not undertaken to bring the goods into conformity, or it is clear from the circumstances that the business will not bring the goods into conformity within a reasonable time or without significant inconvenience to the consumer.<\/p><p>If the consumer wishes to terminate the sales contract citing defective performance, the burden of proof shall be on the business to demonstrate that the defect is minor.<\/p><p>The consumer is entitled to withhold the remaining part of the purchase price\u2014proportionate to the gravity of the breach of contract\u2014in whole or in part until the business fulfills its obligations regarding contractual conformity and defective performance.<\/p><p>The reasonable period for completing the repair or replacement of the goods shall be calculated from the time the consumer notified the business of the defect.<\/p><p>The consumer shall make the goods available to the business for the purpose of carrying out the repair or replacement.<\/p><p>The business shall ensure the take-back of the replaced goods at its own expense. If the repair or replacement requires the removal of goods that had been installed in accordance with their nature and purpose before the lack of conformity became apparent, then the obligation to repair or replace includes the removal of the non-conforming goods and the installation of the replacement or repaired goods, or bearing the costs of such removal and installation. <\/p><p>The reduction of the consideration is proportionate if its amount equals the difference between the value of the goods that would have been due to the consumer in the case of performance in conformity with the contract, and the value of the goods actually received by the consumer.<\/p><p>The consumer&#8217;s implied warranty right to terminate the sales contract shall be exercised by means of a legal declaration addressed to the business expressing the decision to terminate.<\/p><p>If the defective performance affects only a specific part of the goods delivered under the sales contract, and the conditions for exercising the right to terminate the contract are met in respect thereof, the consumer may terminate the sales contract only in respect of the defective goods, but may also terminate it in respect of any other goods acquired together with them if the consumer cannot reasonably be expected to retain only the goods that conform to the contract.<\/p><p>If the consumer terminates the sales contract in its entirety or in respect of a part of the goods delivered under the sales contract, then<\/p><p>a) the consumer must return the affected goods to the business at the business&#8217;s expense; and<\/p><p>b) the business must immediately reimburse the consumer for the purchase price paid in respect of the affected goods as soon as it receives the goods or evidence supporting the return of the goods.<\/p><p>8.3. Within what deadline can the User exercise their right to an implied warranty claim? <\/p><p>The User (if qualifying as a consumer) is obliged to notify the defect without delay after its discovery, but no later than within two months from the discovery of the defect. At the same time, we draw your attention to the fact that you may no longer enforce your implied warranty rights beyond the two-year limitation period (1 year in the case of a business or used products) calculated from the performance of the contract. (In the case of products with an expiration date, the implied warranty can be enforced until the end of the expiration period).  <\/p><p>In the case of goods containing digital elements, where the sales contract provides for the continuous supply of the digital content or digital service over a specified period, the business shall be liable for any defect relating to the digital content or digital service of the goods, if the defect<\/p><p>a) in the case of continuous supply for a period not exceeding two years, within two years from the delivery of the goods; or<\/p><p>b) in the case of continuous supply for a period exceeding two years, during the entire period of the continuous supply<\/p><p>occurs or becomes apparent.<\/p><p>8.4. Against whom can you enforce your implied warranty claim? <\/p><p>The User may enforce their implied warranty claim against the Service Provider. <\/p><p>8.5. What other conditions apply to enforcing your implied warranty rights (if the User qualifies as a Consumer)? <\/p><p>Within 1 year from performance, there are no conditions for enforcing the implied warranty claim other than the notification of the defect, provided that the User proves that the product or service was provided by the business operating the webshop. However, after the expiry of 1 year from performance, the User is obliged to prove that the defect discovered by the User already existed at the time of performance.  <\/p><p>Product warranty <\/p><p>8.6. In which cases can the Consumer exercise their right to a product warranty claim, and what rights is the Consumer entitled to based on their product warranty claim?<\/p><p>In the event of a defect in a movable item, the Consumer may\u2014at their choice\u2014exercise their right to an implied warranty or enforce a product warranty claim in accordance with the rules of the Civil Code.<\/p><p>As a product warranty claim, the Consumer may request the repair or replacement of the defective product.<\/p><p>8.7. Kivel szemben \u00e9rv\u00e9nyes\u00edtheti term\u00e9kszavatoss\u00e1gi ig\u00e9ny\u00e9t?<\/p><p>You may exercise your product warranty rights against the producer or distributor of the product (hereinafter together: manufacturer).<\/p><p>8.8. In which cases is a product considered defective?<\/p><p>A product is defective if it does not comply with the quality requirements in force at the time it was placed on the market, or if it does not possess the characteristics specified in the description provided by the manufacturer.<\/p><p>8.9. Within what deadline can the Consumer enforce their product warranty claim?<\/p><p>The Consumer may enforce their product warranty claim within two years from the date the product was placed on the market by the manufacturer. Upon expiry of this deadline, they shall lose this right. <\/p><p>8.10. What burden of proof applies when enforcing a product warranty claim?<\/p><p>In the event of enforcing a product warranty claim, you must prove that the product defect already existed at the time it was placed on the market by the manufacturer.<\/p><p>8.11. In which cases is the manufacturer exempt from its product warranty obligation?<\/p><p>The manufacturer is exempt from its product warranty obligation if it can prove that:<\/p><p>&#8211; the product was not manufactured or placed on the market within the scope of its business activity, or<\/p><p>&#8211; the defect was not recognizable at the time it was placed on the market according to the state of scientific and technical knowledge, or<\/p><p>&#8211; the defect of the product results from the application of a legal regulation or a mandatory authority requirement.<\/p><p>To be exempt, it is sufficient for the manufacturer to prove one of these reasons.<\/p><p>Please note that the Consumer may enforce an implied warranty claim against the business and a product warranty claim against the manufacturer simultaneously and in parallel for the same defect. In the event of the successful enforcement of a product warranty claim, any subsequent implied warranty claim for the replaced product or the repaired part of the product may only be enforced against the manufacturer. <\/p><p>8.12. In the case of a contract between a consumer and a business, unless proven otherwise, it shall be presumed that any defect recognized by the consumer within 1 year from delivery already existed at the time of delivery, unless this presumption is incompatible with the nature of the item or the nature of the defect. Based on this, the Service Provider shall not be liable under warranty or guarantee if it can prove that the damage resulted from incorrect or negligent handling, excessive use, impacts deviating from those specified, or any other non-intended use of the products after the transfer of risk. <\/p><p>8.13. Limitation of Liability: The Service Provider shall not be held liable for any malfunctions or damages to the products (in particular, the ARK HUD and electronic accessories) arising from improper use, incorrect installation, extreme mechanical vibrations of airsoft replicas (e.g., GBB\/Blowback systems), or external physical impacts (e.g., BB projectile hits, mechanical shocks). It is the User&#8217;s sole responsibility to ensure appropriate optical\/display protection (e.g., polycarbonate protective plate) during games. <\/p><h5 id=\"id-9\">9. PROCEDURE FOR WARRANTY CLAIMS<\/h5><p>(FOR USERS QUALIFYING AS CONSUMERS)<\/p><p>9.1. In a contract between a consumer and a business, the agreement of the parties may not deviate to the detriment of the Consumer from the provisions of NGM Decree No. 19\/2014 (IV. 29.) on the procedural rules for handling warranty and guarantee claims for goods sold under a contract between a consumer and a business.   <\/p><p>9.2. It is the duty of the consumer to prove the conclusion of the contract (with an invoice, or even just a receipt).<\/p><p>9.3. Costs related to the fulfillment of the warranty obligation shall be borne by the Service Provider (Section 6:166 of the Civil Code).<\/p><p>9.4. The Service Provider is obliged to draw up a report (record) on the warranty or guarantee claim notified by the Consumer.<\/p><p>9.5. A copy of the report must be made available to the Consumer immediately and in a verifiable manner.<\/p><p>9.6. If the Service Provider is unable to make a statement on the fulfillability of the Consumer&#8217;s warranty or guarantee claim at the time of its notification, it shall notify the Consumer of its position in a verifiable manner within five business days, including the reasons for rejection in the event of refusal and the option to refer the matter to an arbitration board.<\/p><p>9.7. The Service Provider shall retain the report (record) for three years from the date it was drawn up and present it upon request to the supervisory authority.<\/p><p>9.8. The Service Provider shall endeavor to complete the repair or replacement within a maximum of fifteen days. If the duration of the repair or replacement exceeds 15 days, the Service Provider shall inform the consumer of the expected duration of the repair or replacement. Subject to the consumer&#8217;s prior consent, this information shall be provided electronically or by another method suitable for verifying receipt by the consumer.  <\/p><h5 id=\"id-10\">10. MISCELLANEOUS PROVISIONS<\/h5><p>10.1. The Service Provider is entitled to use a contributor for the fulfillment of its obligations. The Service Provider shall be fully liable for any unlawful conduct of such contributor as if it had committed the unlawful conduct itself. <\/p><p>10.2. If any part of these Terms and Conditions becomes invalid, unlawful, or unenforceable, it shall not affect the validity, legality, and enforceability of the remaining parts. <\/p><p>10.3. If the Service Provider fails to exercise any right to which it is entitled under these Terms and Conditions, such failure to exercise a right shall not be construed as a waiver of that right. A waiver of any right shall only be valid if accompanied by an express written declaration to that effect. The fact that the Service Provider does not strictly insist on a material term or provision of these Terms and Conditions on one occasion does not mean that it waives its right to insist on strict compliance with the given term or provision in the future.  <\/p><p>10.4. The Service Provider and the User shall attempt to settle their disputes amicably. <\/p><p>10.5. The Parties record that the Service Provider&#8217;s webshop operates in Hungary, and its maintenance is also carried out here. Given that the site can be visited from other countries, the users expressly acknowledge that the governing law in the relationship between the user and the Service Provider is Hungarian law. If the user qualifies as a Consumer, then pursuant to Section 26 (1) of the Pp. (Code of Civil Procedure), the court of the domestic domicile of the defendant (Consumer) shall have exclusive jurisdiction over any disputes arising from this contract against the Consumer.    <\/p><p>10.6. The Service Provider shall not apply different general access conditions regarding access to the products found in the webshop for reasons related to the User&#8217;s nationality, place of residence, or place of establishment.<\/p><p>10.7. The Service Provider\u2014with regard to the payment methods accepted by it\u2014shall not apply different conditions to a payment transaction for reasons related to the User&#8217;s nationality, place of residence, or place of establishment, the location of the payment account, the place of establishment of the payment service provider, or the place of issue of the cash-substitute payment instrument within the Union.<\/p><p>10.8. The Service Provider complies with REGULATION (EU) 2018\/302 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL on addressing unjustified geo-blocking and other forms of discrimination based on customers&#8217; nationality, place of residence or place of establishment within the internal market and amending Regulations (EC) No 2006\/2004 and (EU) 2017\/2394 and Directive 2009\/22\/EC.<\/p><h5 id=\"id-11\">11. COMPLAINT HANDLING PROCEDURE<\/h5><p>(FOR USERS QUALIFYING AS CONSUMERS)<\/p><p>11.1. The aim of our store is to fulfill all orders in appropriate quality, to the complete satisfaction of the customer. If the User nevertheless has any complaint regarding the contract or its performance, they may communicate their complaint via the telephone number, email address, or by post as indicated above.  <\/p><p>11.2. The Service Provider shall immediately examine the oral complaint and remedy it as necessary. If the customer does not agree with the handling of the complaint, or if the immediate investigation of the complaint is not possible, the Service Provider shall immediately draw up a record of the complaint and its position regarding it, and shall provide a copy thereof to the customer.  <\/p><p>11.3. The Service Provider shall respond to the written complaint on its merits in writing within 30 days in a verifiable manner and arrange for its communication. The Service Provider shall state the reasons for its position rejecting the complaint. The Service Provider shall retain the minutes recorded of the complaint and a copy of the response for 3 years, and shall present them to the supervisory authorities upon request.  <\/p><p>11.4. Please be informed that in the event of the rejection of your complaint, you may initiate proceedings with an authority or an arbitration board with your complaint, as follows (the Service Provider has not made a general declaration of submission):<\/p><p>11.5. The Consumer may contact the consumer protection authority with a complaint:<\/p><p>Pursuant to Section 45\/A (1)-(3) of the Fgytv. (Consumer Protection Act), as well as Government Decree No. 387\/2016 (XII. 2.) on the designation of the consumer protection authority, the government office acts as the general consumer protection authority: <a href=\"https:\/\/kormanyhivatalok.hu\/kormanyhivatalok\" target=\"_blank\" rel=\"noopener\">https:\/\/kormanyhivatalok.hu\/kormanyhivatalok<\/a>     <\/p><p>11.6. In the event of a complaint, the Consumer has the opportunity to turn to an arbitration board, the contact details of which can be found here:<\/p><table border=\"1\" width=\"100%\"><tbody><tr><td width=\"100%\"><p><strong>B\u00e9k\u00e9ltet\u0151 test\u00fclet neve<\/strong><\/p><\/td><td width=\"100%\"><p><strong>Seat and address of the Arbitration Board:<\/strong><\/p><\/td><td width=\"100%\"><p><strong>Territorial jurisdiction<\/strong><\/p><\/td><\/tr><tr><td width=\"100%\"><p><strong>Budapest Arbitration Board<\/strong><\/p><\/td><td width=\"100%\"><p><strong>Budapest<\/strong><br\/>Budapest Arbitration Board<br\/>Address: 1016 Budapest, Krisztina krt. 99. Telephone number: (1) 488-2131<br\/>Fax number: (1) 488-2186<br\/>Chairperson: Dr. \u00c9va Veronika Inzelt Website address: <a href=\"https:\/\/bekeltet.bkik.hu\/\">https:\/\/bekeltet.bkik.hu\/<\/a><br\/>Email address: bekelteto.testulet@bkik.hu <\/p><\/td><td width=\"100%\"><p><strong>BudapestBudapest<\/strong><\/p><\/td><\/tr><tr><td rowspan=\"3\" width=\"100%\"><p><strong>Baranya County Arbitration Board<\/strong><\/p><\/td><td rowspan=\"3\" width=\"100%\"><p><strong>P\u00e9cs<\/strong><br\/>Baranya County Arbitration Board<br\/>Address: 7625 P\u00e9cs, Majorossy Imre u. 36.<br\/>Telephone number: (72) 507-154; (20) 283-3422<br\/>Fax number: (72) 507-152<br\/>Chairperson: Dr. Ferenc B\u00e9rcesi<br\/>Website address: <a href=\"http:\/\/www.baranyabekeltetes.hu\/\">www.baranyabekeltetes.hu<\/a> E-mail address: info@baranyabekeltetes.hu \/ kerelem@baranyabekeltetes.hu <\/p><\/td><td width=\"100%\"><p><strong>Baranya County,<\/strong><\/p><\/td><\/tr><tr><td width=\"100%\"><p><strong>Somogy County,<\/strong><\/p><\/td><\/tr><tr><td width=\"100%\"><p><strong>Tolna County<\/strong><\/p><\/td><\/tr><tr><td rowspan=\"3\" width=\"100%\"><p><strong>Borsod-Aba\u00faj-Zempl\u00e9n County Arbitration Board<\/strong><\/p><\/td><td rowspan=\"3\" width=\"100%\"><p><strong>Miskolc<\/strong><br\/>Borsod-Aba\u00faj-Zempl\u00e9n County Arbitration Board<br\/>Address: 3525 Miskolc, Szentp\u00e1li u. 1.<br\/>Telephone number: (46) 501-091 (new cases); \/ 501-871 (ongoing cases)<br\/>Chairperson: Dr. P\u00e9ter Tulip\u00e1n<br\/>Website address: <a href=\"http:\/\/www.bekeltetes.borsodmegye.hu\/\" target=\"_blank\" rel=\"noopener\">www.bekeltetes.borsodmegye.hu<\/a> <\/p><p> E-mail address: bekeltetes@bokik.hu<\/p><\/td><td width=\"100%\"><p><strong>Borsod-Aba\u00faj-Zempl\u00e9n v\u00e1rmegye,<\/strong><\/p><\/td><\/tr><tr><td width=\"100%\"><p><strong>Heves County,<\/strong><\/p><\/td><\/tr><tr><td width=\"100%\"><p><strong>N\u00f3gr\u00e1d County<\/strong><\/p><\/td><\/tr><tr><td rowspan=\"3\" width=\"100%\"><p><strong>Csongr\u00e1d-Csan\u00e1d V\u00e1rmegyei<br\/>B\u00e9k\u00e9ltet\u0151 Test\u00fclet<\/strong><\/p><\/td><td rowspan=\"3\" width=\"100%\"><p><strong>Szeged<\/strong><br\/>Csongr\u00e1d-Csan\u00e1d County Arbitration Board<br\/>Address: 6721 Szeged, P\u00e1rizsi krt. 8-12.<br\/>Telephone number: (62) 554-250\/ext. 118<br\/>Fax number: (62) 426-149<br\/>Chairperson: Dr. K\u00e1roly Horv\u00e1th<br\/>Website address: <a href=\"http:\/\/www.bekeltetes-csongrad.hu\/\" target=\"_blank\" rel=\"noopener\">www.bekeltetes-csongrad.hu<\/a> <\/p><p>E-mail address: bekelteto.testulet@camkik.hu<\/p><\/td><td width=\"100%\"><p><strong>B\u00e9k\u00e9s County,<\/strong><\/p><\/td><\/tr><tr><td width=\"100%\"><p><strong>B\u00e1cs-Kiskun County,<\/strong><\/p><\/td><\/tr><tr><td width=\"100%\"><p><strong>Csongr\u00e1d-Csan\u00e1d County<\/strong><\/p><\/td><\/tr><tr><td rowspan=\"3\" width=\"100%\"><p><strong>Fej\u00e9r County Arbitration Board<\/strong><\/p><\/td><td rowspan=\"3\" width=\"100%\"><p><strong>Sz\u00e9kesfeh\u00e9rv\u00e1r<\/strong><br\/>Fej\u00e9r County Arbitration Board<br\/>Address: 8000 Sz\u00e9kesfeh\u00e9rv\u00e1r, Hossz\u00fas\u00e9ta t\u00e9r 4-6.<br\/>Telephone number: (22) 510-310<br\/>Fax number: (22) 510-312<br\/>Chairperson: Dr. J\u00f3zsef V\u00e1ri Kov\u00e1cs<br\/>Website address: <a href=\"http:\/\/www.bekeltetesfejer.hu\/\" target=\"_blank\" rel=\"noopener\">www.bekeltetesfejer.hu<\/a><\/p><p> E-mail c\u00edm: bekeltetes@fmkik.hu; fmkik@fmkik.hu<\/p><\/td><td width=\"100%\"><p><strong>Fej\u00e9r County,<\/strong><\/p><\/td><\/tr><tr><td width=\"100%\"><p><strong>Kom\u00e1rom-Esztergom County,<\/strong><\/p><\/td><\/tr><tr><td width=\"100%\"><p><strong>Veszpr\u00e9m County<\/strong><\/p><\/td><\/tr><tr><td rowspan=\"3\" width=\"100%\"><p><strong>Gy\u0151r-Moson-Sopron County Arbitration Board<\/strong><\/p><\/td><td rowspan=\"3\" width=\"100%\"><p><strong>Gy\u0151r<\/strong><br\/>Gy\u0151r-Moson-Sopron County Arbitration Board<br\/>Address: 9021 Gy\u0151r, Szent Istv\u00e1n \u00fat 10\/a.<br\/>Telephone number: (96) 520-217<br\/>Chairperson: Dr. Be\u00e1ta Bagoly<br\/>Website address: <a href=\"https:\/\/gymsmkik.hu\/bekelteto\" target=\"_blank\" rel=\"noopener\">https:\/\/gymsmkik.hu\/bekelteto<\/a><br\/>E-mail address: bekeltetotestulet@gymskik.hu<\/p><\/td><td width=\"100%\"><p><strong>Gy\u0151r-Moson-Sopron County,<\/strong><\/p><\/td><\/tr><tr><td width=\"100%\"><p><strong>Vas County,<\/strong><\/p><\/td><\/tr><tr><td width=\"100%\"><p><strong>Zala County<\/strong><\/p><\/td><\/tr><tr><td rowspan=\"3\" width=\"100%\"><p><strong>Hajd\u00fa-Bihar County Arbitration Board<\/strong><\/p><\/td><td rowspan=\"3\" width=\"100%\"><p><strong>Debrecen<\/strong><br\/>Hajd\u00fa-Bihar County Arbitration Board<br\/>Seat: 4025 Debrecen, Pet\u0151fi t\u00e9r 10.<br\/>Location for case administration: 4025 Debrecen, V\u00f6r\u00f6smarty u. 13-15.<br\/>Telephone number: (52) 500-710; (52) 500-745<br\/>Fax number: (52) 500-720<br\/>Chairperson: Dr. Zsolt Hajnal<br\/>Website address: <a href=\"https:\/\/www.hbmbekeltetes.hu\/\" target=\"_blank\" rel=\"noopener\">https:\/\/www.hbmbekeltetes.hu<\/a><br\/>E-mail address: bekelteto@hbkik.hu <\/p><\/td><td width=\"100%\"><p><strong>J\u00e1sz-Nagykun-Szolnok County,<\/strong><\/p><\/td><\/tr><tr><td width=\"100%\"><p><strong>Hajd\u00fa-Bihar County,<\/strong><\/p><\/td><\/tr><tr><td width=\"100%\"><p><strong>Szabolcs-Szatm\u00e1r-Bereg County<\/strong><\/p><\/td><\/tr><tr><td width=\"100%\"><p><strong>Pest County Arbitration Board<\/strong><\/p><\/td><td width=\"100%\"><p><strong>Budapest<\/strong><br\/>Pest V\u00e1rmegyei B\u00e9k\u00e9ltet\u0151 Test\u00fclet<br\/>Sz\u00e9khelye: 1055 Budapest, Balassi B\u00e1lint u. 25. IV\/2.<br\/>Telephone number: +36 1 792 7881<br\/>Chairperson: Dr. P\u00e1l Koncz<br\/>Website address: <a href=\"http:\/\/www.pestmegyeibekelteto.hu\/\" target=\"_blank\" rel=\"noopener\">www.pestmegyeibekelteto.hu<\/a><\/p><p> <a href=\"http:\/\/www.panaszrendezes.hu\/\" target=\"_blank\" rel=\"noopener\">www.panaszrendezes.hu<\/a><\/p><p> E-mail address: pmbekelteto@pmkik.hu<\/p><\/td><td width=\"100%\"><p><strong>Pest County<\/strong><\/p><\/td><\/tr><\/tbody><\/table><p>11.7. The arbitration board has competence for the out-of-court settlement of consumer disputes. The task of the arbitration board is to attempt to reach an agreement between the parties for the purpose of settling the consumer dispute; in the event of this being unsuccessful, it shall adopt a decision on the matter in order to ensure the simple, fast, efficient, and cost-effective enforcement of consumer rights. At the request of the Consumer or the Service Provider, the arbitration board shall provide advice regarding the rights of the Consumer and the obligations of the consumer.  <\/p><p>In the arbitration board procedure, in the absence of an agreement, the panel shall, on the merits of the case:<\/p><p>a) adopt a binding decision if<\/p><p>aa) the request is well-founded and the business\u2014either in its general declaration of submission under Section 36\/C registered with the arbitration board or the chamber, or communicated in its commercial communication, or made at the beginning of the procedure or at the latest until the adoption of the decision\u2014has accepted the decision of the arbitration board as binding upon itself, or <\/p><p>ab) the business has not made a declaration of submission, but the request is well-founded and the claim to be enforced by the consumer\u2014neither in the request nor at the time of the adoption of the binding decision\u2014does not exceed two hundred thousand forints, or<\/p><p>b) make a recommendation if the request is well-founded, but at the beginning of the procedure the business declared that it does not recognize the decision of the panel as binding, or if it has not made any statement at all regarding the recognition of the panel&#8217;s decision.<\/p><p>11.8. In the event of a cross-border consumer dispute related to an online sales or online service contract, the arbitration board operated by the chamber designated by the minister responsible for consumer protection in a decree shall have jurisdiction.<\/p><p>11.9. In the event of a complaint, the Consumer may utilize the EU Online Dispute Resolution (ODR) platform. Use of the platform requires a simple registration on the European Commission&#8217;s website, by clicking here. Following this, after logging in, the Consumer can submit their complaint via the online website, which is available at the following address: <a href=\"http:\/\/ec.europa.eu\/odr\">http:\/\/ec.europa.eu\/odr<\/a>  <\/p><p>11.10. The business is subject to a cooperation obligation in the arbitration board procedure. Within the framework of this, it is obliged to send its response to the arbitration board within the deadline specified in the Fgytv. (Consumer Protection Act), and to ensure the participation of a person authorized to establish a settlement at the hearing. If the online hearing is not feasible for the establishment of a settlement, the presence of a person authorized to establish a settlement at the hearing or their representative authorized to establish a settlement online remains mandatory.    <\/p><p>11.11. If the Consumer does not turn to an arbitration board, or if the procedure did not lead to a result, the Consumer has the option to turn to a court to settle the dispute. The lawsuit must be initiated by a statement of claim, which must include the following information:<br\/>&#8211; the trial court;<br\/>&#8211; the names, residences, and litigation status of the parties and their representatives;<br\/>&#8211; the right to be enforced, presenting the facts on which it is based and their evidence;<br\/>&#8211; the data from which the jurisdiction and competence of the court can be determined;<br\/>&#8211; a definite motion for a court decision.<br\/>The document or a copy thereof, the content of which is cited as evidence, must be attached to the statement of claim. <\/p><h5 id=\"id-12\">12. COPYRIGHT AND INTELLECTUAL PROPERTY RIGHTS<\/h5><p>12.1. Since the website https:\/\/combatprint.hu\/ qualifies as a copyrighted work, it is prohibited to download (reproduce), re-transmit to the public, use in any other way, electronically store, process, or sell the contents appearing on the https:\/\/combatprint.hu\/ website or any parts thereof without the prior written consent of the Service Provider.<\/p><p>12.2. Any material taken from the https:\/\/combatprint.hu\/ website and its database, even with written consent, may only be used with a direct reference (link) to the given website.<\/p><p>12.3.. The Service Provider reserves all rights to all elements of its service, its domain names, secondary domain names (subdomains) formed with them, as well as its internet advertising spaces.<\/p><p>12.4. It is prohibited to adapt or reverse-engineer the content or certain parts of the https:\/\/combatprint.hu\/ website; to unfairly create user IDs and passwords; or to use any application (e.g., scrapers, spiders, indexers) capable of modifying or indexing the https:\/\/combatprint.hu\/ website or any part thereof.<\/p><p>12.5. The name https:\/\/combatprint.hu\/ enjoys copyright protection; with the exception of references, its use is possible exclusively with the prior written consent of the Service Provider.<\/p><p>12.6. The User acknowledges that in the event of use without a utilization license, the Service Provider is entitled to a contractual penalty. The amount of the penalty is a gross amount of HUF 60,000 per image and a gross amount of HUF 20,000 per word. In the event of a copyright infringement, the Service Provider applies a notary certification of facts, the cost of which is fully passed on to the infringing User.   <\/p><h5 id=\"id-13\">13. DATA PROTECTION<\/h5><p>The Privacy Policy of the website is available on the following page: https:\/\/combatprint.hu\/en\/adatvedelem<\/p><p>Budapest, 26 November 2024 <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>General Terms and Conditions The contract established based on this document is not filed (it is not accessible afterwards; the confirmation of the order data serves as proof of the&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-27427","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/combatprint.hu\/en\/wp-json\/wp\/v2\/pages\/27427","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/combatprint.hu\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/combatprint.hu\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/combatprint.hu\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/combatprint.hu\/en\/wp-json\/wp\/v2\/comments?post=27427"}],"version-history":[{"count":5,"href":"https:\/\/combatprint.hu\/en\/wp-json\/wp\/v2\/pages\/27427\/revisions"}],"predecessor-version":[{"id":29182,"href":"https:\/\/combatprint.hu\/en\/wp-json\/wp\/v2\/pages\/27427\/revisions\/29182"}],"wp:attachment":[{"href":"https:\/\/combatprint.hu\/en\/wp-json\/wp\/v2\/media?parent=27427"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}